What happens if my wine arrives damaged?Updated 17 days ago

If your wine arrives damaged, we are happy to replace the affected product(s) once the damage has been verified.

When applicable, refunds will be processed within 5–10 business days after a resolution has been confirmed.

At Hallmark Channel Wines, we are committed to providing excellent service and ensuring customer satisfaction. Our Customer Service team is here to help and will work with you to make things right.

Please contact [email protected] for assistance.

*Photos may be required to verify product damage.

*The sale and shipment of alcohol are subject to applicable state laws and regulations.