Hallmark Channel Wines Support
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What happens if my wine arrives damaged?Updated 9 months ago

If the wine arrives damaged, upon verification we are happy to replace the product(s) for you.

When applicable, refunds will be completed within 5-10 days once a resolution has been agreed upon. 

At Hallmark Channel Wines we strive for excellence and customer satisfaction.  Our customer service team is glad to lend assistance to ensure you are happy with your order. 

Contact [email protected]

*In the event of product damage, photos may be required. 

*The sale and shipping of alcohol is subject to state compliance/regulations.

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