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How can I cancel and/or refund my order?Updated 7 months ago

Once an order has been shipped or sent to the carrier for shipping, it cannot be canceled.  We can attempt to reroute your package to a different shipping address if that address is in the same state. There is a $20 carrier reroute fee to ship to an alternative address. 

If your order has not been processed, please contact customer service with your email address and order number. 

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